Job Details

Educational Requirements:

• Bachelor Degree

Experience:

• 3 Years

Extra Benefits:

• Flight Ticket
• Sick Leave
• Annual Leave
• Special Leave
​

Job Description:

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JOB SUMMARY

 

A Strategic UX Designer is Own the experience strategy and system-level design for high-frequency decisions and high risk

operations within an online casino / gaming platform. Scope covers critical player journeys such as deposit, withdrawal, wallet, venue entry, bonus wagering/turnover, and risk control review. Through decision paths, information architecture, state systems, risk-control interaction strategy, and a unified messaging/copy system, improve conversion and retention, reduce

mid-operations, fraud exposure, and complaint rate, and drive engineering/QA implementation with verifiable iterations

 

KEY ACCOUNTABILITIES

 Critical Journey Experience Strategy

‒  Deconstruct and optimize key funnels: Registration/Login → First Deposit → Venue Entry

‒  First Bet → Return Visit/Repeat Deposit

‒ Design both the “shortest path” and the “safe path” to reduce drop-off and mid-operations

 State System and Maintainability

‒ Define complex state machines and unified definitions for deposits/withdrawals, orders, reviews, channels, balances, and      turnover/wagering requirements

‒ Build templates for empty/error/maintenance/review/risk-control states, including clear next-step actions and standardized copy

 Risk-Control Interaction Strategy

‒ Design guardrails for high-risk operations: threshold rules, double confirmation, disable conditions, lock/unlock flows, permissions, and audit fields

‒ Cover abnormal branches and fallback paths: retry, switch channel, submit proof, contact support / appeal flows

 Information Architecture and Cross-Platform Consistency

‒  Establish information priority: ensure critical decision info is placed upfront (e.g., limits,

‒ fees, expected arrival time, turnover differences/requirements)

‒ Ensure consistent presentation and rules across Web/H5/App/(optional Telegram)

Data Loop and Validation

‒ Define experience metrics and tracking requirements: success/failure rate, funnel conversion, complaint/ticket rate, mid-operation rate, channel switch rate, etc.

‒ Combine analytic and customer service insights to run retrospectives and propose testable iterations (A/B testing or phased roll-out)

Collaboration and Delivery

‒  Partner with Product, Operations, Risk Control, Finance, Engineering, QA in reviews to deliver implementable, testable,  and accept-requirements-ready solutions

‒  Produce acceptance baselines and test focus points to ensure release quality 

Deliverable

‒  Key flow diagrams / Decision Trees

‒  State machines and state mapping tables (State → UI behavior → allowed actions → message/copy → next step)

‒  Risk-control interaction strategy docs (thresholds, confirmations, locks, permissions, audit)

‒  Exception and messaging system (reason taxonomy, message templates, fallback entry points)

‒  IA documentation and cross-platform consistency guidelines

‒  Metrics definitions / tracking plan and validation approach

JOB REQUIREMENTS

(Education, Qualification/Skills/Behaviors, and Related Experiences.)

 

‒  3+ years in UX / Product Experience, with core involvement in transactions, funds/wallet, payments, risk control, or complex state-driven systems (industry-agnostic)

‒ Strong system thinking: able to connect rules + states + permissions + copy + metrics into deliverable, buildable solutions

‒ Familiar with high-risk operation UX patterns: error-proofing, double confirmation, safe defaults,

recover ability, audit-ability

‒ Strong documentation and communication: clear flows, state tables, and acceptance criteria that are actionable

‒ Strong cross-functional influence to drive Engineering/QA execution