Job Details

A. JOB SUMMARY:  Describe the Purpose of this job in 2-3 Sentences.  

We are looking for a skilled Telegram Account Controller to manage and optimize our Telegram ecosystem, including accounts, groups, channels, and bots. The ideal candidate is experienced in Telegram operations, content posting, automation, and digital advertising, with strong communication skills in both Chinese and English.

B. KEY DUTIES/RESPONSIBILITIES:
Briefly describe the primary duties/responsibilities of this job in 5-8 bullet points.  Please list these duties in order of importance and include the percentage of time spent or required for each activity.

Core Responsibilities

% of Time

Manage and maintain Telegram accounts, groups, and channels

Monitor and control daily Telegram activities (chat moderation, posting, engagement)

Plan, create, and post content across all Telegram groups and channels

Understand what type of content to post (promotional, engagement, announcements) and when to post for best performance

Ensure consistency and quality of posts across all platforms

Create, configure, and manage Telegram bots for automation and user interaction

Ensure smooth operation and security of Telegram accounts and assets

Handle group growth strategies and audience engagement

Coordinate and execute Telegram-based advertising campaigns

Analyse performance and optimize campaigns for better results

Troubleshoot account, bot, or platform-related issues

C. Job Scope – Group/Business Division or Department Responsibilities (list or explain)

To manage of Telegram accounts, create Telegram bots and also know how to managed social media platform.

D. COMMUNICATION COMPLEXITIES:  Indicate the level, purpose and complexity of the communications inside and outside the organization. (Examples:  Across business unit or group communications; Dissemination of information internally, externally or mixed; Negotiations with one party internally or multiple parties externally, etc.) Include any Company spokesperson responsibilities.

Only Internal communication within and across department and external as per assigned.

E. ANALYSIS: Describe the types of problems this job must solve to perform successfully.  Is the process well defined, or must this job develop new approaches to solve these problems?

Perform and recommendations but decisions escalated to immediate Supervisor or Head of Department.

F. JUDGMENT AND DECISION MAKING: Describe the nature and impact of decisions required in this job.  Distinguish between recommendations made to someone else and decisions where this job has final authority.  Indicate involvement (if any) with Business Division or Department development and execution.

Decisions escalated to Immediate Supervisor

G. INNOVATION: Indicate this job's responsibility for new processes, systems, or products.

H. SUPERVISORY RESPONSIBILITIES: List the number, if any, and type (full-time, part-time, contract) of direct reports; indicate the extent of this job’s involvement in supervision including hiring, conducting performance reviews, and terminations as well as team leadership, coordination of work assignments and other indirect supervision.  Please attach a copy of the current or proposed organization chart, unless the org chart on the system is representative.

I. QUALIFICATIONS / COMPENTENCIES / SKILLS:

List the functional competencies and skills needed to successfully perform this job. Please do not describe the skills and qualifications of the incumbent, but rather the minimum skills and qualifications required to perform the job.

Is this position a:

Leader of Self

Leader of Others

X

Leader of Leaders

List of few skills necessary to success in this role:

· Experience with social media advertising platforms (Facebook, TikTok, Google Ads, etc.)

· Knowledge of automation tools, scripts, or APIs

· Experience in traffic generation or affiliate marketing

J. RELATED EXPERIENCE REQUIREMENTS/ QUALIFICATIONS: List the number of years and type of previous work experience required.  Please do not describe the experience of the incumbent, but rather the minimum experience required to perform the job.

· 1-3 Years of digital marketing experience with at least 1-2 Years of Telegram controlling experience

K. EDUCATIONAL REQUIREMENTS: Indicate the minimum education level required to perform the job.  

L. PREFERRED QUALIFICATIONS: Please list any additional preferred qualifications.  (example:  CPA/MBA preferred)

· MBA

M. CULTURAL DIVERSITY: Please describe any language, ethnic or culture differences this job faces.  List any language requirements.

Khmer/English and Chinese is a plus

N. WORKING CONDITIONS: Describe the risk of exposure to hazards in performing this job, and the types of hazards faced.

Office work

O. TRAVEL REQUIREMENTS:  Indicate the annual percent of time that this job requires overnight travel or day trips.  Please include the nature and geographic scope of travel requirements

15%

P. ADDITIONAL INFORMATION: Please provide any additional information that is not included in any of the above sections that would aid in ensuring that this job description represents an accurate and complete picture of the job.  If the job existed previously, please describe what has changed.  Also, please include any jobs that you believe are comparable to this job.