Job Details

Skills Required: Management

Educational Requirements:

• Bachelor Degree

Experience:

• 3 Years

Extra Benefits:

• Sick Leave
• Annual Leave
• Special Leave
​

Job Description:

JOB SUMMARY

Telegram Management Officer is the one who oversee the day-to-day operations of our Telegram communities. This role is responsible for managing conversations, growing membership, creating engaging content, enforcing community rules, and ensuring an active and safe environment.

KEY ACCOUNTABILITIES

- Manage and moderate our Telegram group(s) or channel(s) to maintain a positive and engaging environment.

- Create, schedule, and publish engaging content, announcements, promotions, and updates.

- Respond to user inquiries and comments in a timely and professional manner.

- Grow the community organically by encouraging interaction and referrals.

- Implement and enforce group/channel rules to prevent spam and abuse.

- Work with the marketing team to align on campaigns, contests, or promotions.

- Analyze group/channel performance and report on engagement, growth, and feedback.

- Collaborate with admins, moderators, or bots for automation (e.g., auto-welcome, anti spam, pinning messages).

- Stay updated with Telegram's features and third-party bot tools to optimize management.

JOB REQUIREMENTS

(Education, Qualification/Skills/Behaviors, and Related Experiences.

- Proven experience managing Telegram groups or channels with large member bases.

- Knowledge of Telegram features such as bots, pinned messages, polls, reactions, hashtags, etc.

- Ability to handle community conflicts with professionalism and fairness.

- Familiarity with Telegram analytics and growth strategies.

- Tech-savvy with basic troubleshooting and bot management skills.